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   Industry News on Material Handling and Industrial Products and Services     
Summer 2002
Project Sunburst at Mohegan Sun Casino

Maybury on the Move Newsletter Archive
Maybury Receives MA State Training Grant
New Crown FC 4000
Safety Training Saves Money
CO Exhaust Gas Analyzer
John Durham Runs the Boston Marathon
Advance Hydro-Retriever 2042 Rider Scrubber
Southworth's Roll-On™ Level Loader
Associate Announcements
Knock Out the Competition with Crown Remanufactured Motors
Project Sunburst at Mohegan Sun
Maybury installed Interlake pallet rack in Mohegan Sun's Warehouse Three, which is primarily used for hotel storage.
In 1999, Mohegan Sun Casino, one of the premier gaming facilities in the Northeast, embarked on a one billion dollar expansion, known as Project Sunburst, that would help triple the size of its existing facility. Thirty-one months later, and one week ahead of schedule, the second tallest structure in Connecticut was sitting on the banks of the Thames River in Uncasville. When the dust had finally settled, Mohegan Sun's new developments included a 10,000-seat arena, twelve new restaurants, thirty retail shops, a 34-story hotel, and an additional 115,000 square feet of gaming area, known as Casino of the Sky.

In September 2001, Mohegan Sun unveiled Phase One, which included the opening of the new Casino, the arena, and most of the retail shops and restaurants. Phase Two was revealed in April 2002, and included a 34-story, 1,200-room hotel. With only 16,800 square feet of new warehouse space available for storing food and supplies for these additional facilities, it was necessary to maximize its use. Mohegan Sun contacted Maybury Material Handling for help with designing an efficient warehouse layout and supplying the necessary equipment for the warehouse.

Chris Nagle, Maybury's Account Manager, worked with Jay Mercadante, Maybury's Systems Engineering Manager, and used blueprints supplied by Mohegan Sun contractors to design the most space efficient layout based on the storage area, size, and shape of the Sky Food Storage Warehouse. Maybury worked with Lenny Schafer, Mohegan's Director of Warehouse Operations, and Neil Robinson, Mohegan's Sky Food Storeroom Manager, to furnish the warehouse with the necessary equipment for storing food and supplies for the new facilities within the Casino of the Sky.
 Interlake Selecta-Flo rack was installed in Mohegan Sun's walk-in refrigerator to simplify the first in/first out  process.  
After reviewing the warehouse layout and the requirements specified by Mohegan Sun, Maybury determined that an Interlake rack system would be the best solution for Mohegan's storage needs. In order to store the perishable food products used by the casino restaurants, Maybury installed Interlake's Selecta-Flo rack in the warehouse walk-in refrigerator. Due to the Selecta-Flo's easy product rotation with a first in/first out system, food products can be handled in a proper manner to assure freshness. Interlake's Selective Rack was installed in the Sky Food Warehouse for storage of the non-perishable food products and other supplies. While many competitors utilize an Interlake look-alike teardrop design using round studs, none have the unique flat-sided wedge stud, which reduces stress in the keyhole area, and provides optimal strength and support for the Selective Rack.

Mohegan Sun also needed various types of shelving in the storage areas for its Accounting, Retail, Marketing, Housekeeping and Information Systems Departments. Maybury Material Handling supplied Mohegan with the rugged and easy-to-install Interlake Quick Assembly Rack. This rack is lightweight and has a high storage capacity, while offering flexibility to change and relocate shelving with minimal effort.

Maybury coupled Interlake's wide range of pallet and product flow racking with Crown's rugged
lift equipment, to provide Mohegan Sun with a modern, efficient, low maintenance food storage warehouse. Maybury supplied Mohegan Sun with several Crown trucks for loading, unloading, and stacking pallets in the Sky Food Warehouse. The Crown WP 2000 walkie pallet truck and PE 3000 rider pallet trucks are used for loading and unloading the delivery trucks at the shipping/receiving docks, staging pallets, low-level order picking, and maneuvering in tight areas around the warehouse. The Crown SC 4000 three-wheel, rider counterbalanced trucks are ideal for precision load placement in the tighter spaces around Mohegan's warehouse. Mohegan also uses Crown's 20 MT walkie stackers, which are cost efficient trucks that load the pallets onto the racks in extremely confined storage spaces. Lenny Schafer was pleased with the Crown equipment and stated, "The Crown trucks are much more reliable and dependable than other competitive trucks I used when I worked in Atlantic City." Maybury also supplied Interlake pallet rack and Crown trucks for Mohegan Sun's Warehouse Three, a separate warehouse on the premises. Warehouse Three is primarily used for Mohegan Sun's hotel storage. Along with the same Crown trucks used in the Sky Food Warehouse, Maybury supplied a Crown SP 3000 stockpicker for Warehouse Three, which is used for picking and hand selecting products from the racks.

  Crown's WP 2000 walkie pallet truck maneuvers pallets into Interlake's Selective rack in very narrow aisles.
Equipment was also needed for moving and cleaning items inside some of the casino facilities. Maybury supplied Mohegan Sun's arena staff with Kalmar AC's C100, 10,000-pound cushion tire, propane lift truck. The Kalmar AC C100 is used for moving the 8,000-pound bleachers within the 10,000-seat arena. To help clean the hard to reach places in the casino, Maybury provided an Upright AB38N Self Propelled Boom Lift. The Upright has a 43-foot, 7-inch maximum working height and an 18-foot, 4-inch horizontal outreach. The one-hand proportional joystick controls the compact dimension of the lift, which is just 4 feet, 11 inches wide. The solid puncture-proof tires on the Upright allows it to be used outdoors, as well as indoors without leaving marks on the casino floors.

Mohegan Sun's world-class hotel and gaming areas, coupled with its exquisite shops and four star restaurants, provide its customers with the ultimate resort experience. To provide such an experience requires a tremendous behind the scenes effort by casino management and staff. Mohegan Sun relies on its suppliers for the support they need to maintain their high standard of customer excellence. Maybury is pleased to be a part of Mohegan Sun's growth.

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Maybury Receives MA State Grant
for Associate Training
 A team of Maybury associates work together using the tools they learned from one of the Grant-funded training sessions.  
Maybury Material Handling recently received a significant grant from the Massachusetts Workforce Training Fund. In November 2001, Maybury submitted an application for training grant funds to further develop associates' knowledge and skills in a wide range of areas. The Workforce Training Fund, administered by the Division of Employment and Training (DET) and financed entirely by employers in MA, provides resources to Massachusetts' businesses and other entities to train current and newly hired associates. Companies of any size and various types of organizations are eligible for grants. Companies who receive grant funds are required to provide cash or in-kind match of grant dollars.

Maybury's intent is to use the grant funds to offer associates opportunities for developing new skills, cross-training within and between departments, and furthering our commitment to customer service excellence. These training grant dollars will allow us to aggressively support our mission to, "provide a participative environment with the opportunity for each individual to learn and develop his or her full potential." The training program focuses on five categories and will involve the participation of all Maybury associates in one or more of the training activities over the next two years. Training activities that will be supported by grant funds include:

Process Re-Engineering/Customer Satisfaction Training—Prepares associates to use methods
and tools that will be used to align Maybury's business processes with customer requirements.

Product Installation, Powered Equipment Troubleshooting, and Fabrication Skills Training— Involves training in troubleshooting and repair techniques for the newer and specialized powered and allied material handling products that we service.

Software and Information Technology Training—Centers on technology investments that will be maximized by training and cross-training office staff in our information systems software.

Sales and Customer Service Training—Addresses both technical product training as well as softer sales and customer service skills training for associates who have responsibilities for directly serving our customers.

Leadership Development—By identifying individual leadership styles, our managers will learn to enhance their natural leadership skills while developing other competencies, which together, will help them lead the Maybury team through upcoming performance excellence efforts.

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New Four-Wheel, Sit-Down Rider Improves Productivity and Lowers Costs
The new FC 4000 Series four-wheel, sit-down rider from Crown Equipment Corporation provides a durable lift truck with ergonomic features. The new cab-forward design provides operators with the best all-around visibility for trucks in this class. The FC's low profile and sculpted cowl further enhances forward visibility by allowing operators to see the truck's front tires and corners. Coupled with the forward visibility achieved through the mast design, the FC 4000 Series increases load handling, with capabilities up to 6,000 lbs., while reducing product damage.
These improvements allow the average operator to see 25% more fork area than on competitive trucks.
Operator entry and exit is aided by one of the lowest step heights of any truck in its class. Compared to its leading competitor, the FC compartment offers more head, knee, and shoulder clearance. An exclusive transverse mounted 11.4" diameter drive motor is powerful, easy to service and is located high above the floor away from dirt and moisture. The truck frame, mast, drive unit, and steer axle are proven rugged and reliable and tested for durability. When servicie is required, the new InfoPoint™ quick reference guide is used to help technicians locate components, reducing downtime.