The goals of the Parts Department at Maybury Material Handling have always been to reduce downtime, enhance worker safety and reduce customers' operating costs, through expertise and dedication. The Parts Department has many capabilities that help to provide efficient means of handling inventory and other customer needs. Our Parts Department provides customers with access to $600,000 in inventory. The computer-controlled inventory system monitors changing demands and keeps the inventory continually updated. Maybury is an authorized dealer for Crown, Kalmar, Hytrol, Nilfisk-Advance, Kent, Steinbock, and Taylor Dunn. We are also able to supply parts for TCM, Toyota, Yale, Clark, Hyster and many others.

Maybury's Parts Department reduces downtime and provides the customer with a 94% off-shelf availability. It also provides the customer with computer-generated parts history and usage reports and also recommends re-stocking inventory based on orderhistory.

Parts orders may be placed online 24 hours a day, 7 days a week, once a customer contacts us for a User ID number. Our Parts Department provides several programs. including:

Parts Consignment Inventory
The Parts Consignment Inventory allows a customer to stock Maybury's parts in a cabinet or on shelves, supplied by Maybury, for the customer to use as needed. We will work in partnership with the customer's company to ensure that it has an adequate supply of parts at all times. There are several benefits to the Parts Consignment Inventory. This program reduces downtime by ensuring that parts are available in clearly-identified inventory, ready for the customer's immediate use. Maybury provides the highest quality parts. No "will-fit" parts are inventoried, unless specified or acknowledged by the customer. The program involves no capital investment from the customer, as Maybury owns the inventory until the customer uses it. Maybury routinely rotates obsolete stock and adds faster-moving items, so there is no risk of owning obsolete inventory. Parts Consignment Inventory includes weekly monitoring, usage reporting and invoicing. Inventory is counted, maintained and replenished by Maybury. There are no freight or delivery charges on parts maintained in consignment inventory, nor is there inventory tax or interest.

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Parts Inventory Management
Parts Inventory Management is handled similarly to consignment inventories, with the major difference being that the customer purchases and owns the inventory, and the customer supplies or purchases the storage method. The benefit of managed inventory is a reduction of the customer's need for support staff. Maybury will inventory the customer's parts on a weekly basis and replenish as needed. The customer saves freight and delivery costs on replenished items, which will be placed in the customer's inventory the following week when Maybury returns to inventory the stock. Unused or obsolete parts may be returned semiannually for credit with no penalty.

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Crown New Motor Replacement Program
The Crown New Motor Replacement Program offers several benefits to the customer. Genuine Crown motors are coupled with a core value exchange program and Crown's low prices to make the prices of new motors competitive with rebuilt motors. New stockpicker and rider pallet truck drive motors have 30% more thermal capacity and horsepower than their outsourced predecessors. Tongue-and-groove end bells and motor frame design withstand the forces of shock, vibration, plugging, acceleration and braking. Air flow and cooling have been improved, and a better radial brush design has increased brush life. Quick-release brush covers have reduced both PM times and the risk of damage. Crown manufacturing produces a better-balanced motor, with virtual elimination of vibration and brush chatter at any speed, generating longer motor and component life. All Crown motors have a "Class H" insulation. The Crown New Motor Replacement program increases uptime and performance and provides a longer life, due to improved designs, increased thermal capabilities and nearly-perpetual repair parts availability. The warranty is one full year (excluding brushes), with no limitation on hours of usage. The program includes a low initial price and a core exchange value for the customer's existing motor, regardless of its condition.

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Load Wheel and Bearing Replacement Program
The Load Wheel and Bearing Replacement Program provides the customer with the best wheel for his or her application and provides test criteria to prove performance and value against competitive wheels and bearings. Maybury Material Handling represents manufacturers of load wheels designed to work in any environment. For optimum maintenance costs, simply buy the wheels that last the longest.

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Fork Replacement Program
The Fork Replacement Program provides quality forks manufactured by Crown. These forks are produced using high-grade steel and the latest technology in tensile strength design. To preserve uniform grain flow, the entire length of the fork is roll forged. Accurate forming, quality finish preparation and inspection of each fork complete the process, ensuring quality, strength and value. Crown offers a variety of forks, including ITA Class II and III forks to 6,000 pound capacity, and full tapered chisel and polished forks. An important point to remember is that fork wear at the blade must not exceed 10% of the original thickness. Wear over 10% will result in a serious and compromising loss of fork load rating capacity, so remember to replace worn forks. Customers can order forks through Maybury Material Handling and are encouraged to ask Customer Service Representatives to survey their fork condition and check for wear with fork wear calipers.

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