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Service Department

Maybury Material Handling services all brands of lift trucks, conveyors, docks, scissor lifts, sweepers and scrubbers. Maybury specializes in, but is not limited to, servicing Crown, Kalmar and Nilfisk-Advance equipment. All of Maybury's service technicians are factory-trained to provide the proper repairs as quickly as possible, ensure safety, and minimize costs and downtime. Our service technicians have an average of 15 years' experience and remain dedicated to providing customers with high-quality service.

Maybury uses a leading supplier of mid-market business application software, which allows us to keep track of customer information, contracts, quotations, warranties, service calls and equipment histories. This computer system also tracks Proactive Maintenance (PM) schedules in order to follow when the customer's next PM is due.

Maybury's Service Department provides customers with:

  • Quick response time All road service technicians are equipped with digital cell phones to maintain the highest level of communication possible.
  • Factory-trained service technicians that are assigned to specific territories
  • In-house repairs performed in Maybury's Service Shop
  • Quick technical supportSome of our service technicians carry laptops with them, which gives them quick and accessible technical support information when needed.
  • Service quotes for major repairs
  • Large in-vehicle inventories
  • Tracking of service history
  • Printed customer reports

Maybury also offers a variety of service programs, including:

  • Proactive Maintenance (PM)
  • Full Maintenance
  • Free Lift Truck Survey
  • Comprehensive Safety Analysis

SERVICE HOURS
Our Service Department is open from 7:00 a.m. to 5:00 p.m., Monday through Friday. We also provide 24-hour emergency service for extremely urgent circumstances.

 

 
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Maybury Associates, Inc,
90 Denslow Road, East Longmeadow, MA 01028
Tel: 888-MAYBURY (888-629-2879) | Fax: 888-MAY2FAX (888-629-2329) | maybury@maybury.com
© 2006 Maybury Associates, Inc.